COLLECT - Collections on Mobile with real-time tracking

    Collect is the Unique NPA Collection Management MobileAPP first of its kind in the BFSI sector. Collect has a built-in API and web application for automatically downloading the default customer data from core systems to the back-end application. You can define your business role of allocating the customers to your relationship managers or collection agents or internal recovery teams.
    The default customer data is instantly available to the allotted user / team for their action. When the user logon to the Collect, they see the list of clients attached to him along with the details of the outstanding amount to be collected with appropriate split-up. Further Collect will also show the contact details along with Google Navigator for easily reaching out to the client.
    With a touch user can call the client and update the call status into the APP. At the central office / monitoring locations, you can monitor the real time movement of the collection process and get to know the number of activities performed in real time.
    Users can fix meetings and can mark the designated location with the help of Google Map.
    Collect has tighter integration with Google Navigator for real time navigation to the designated location of the meeting. Any received amount, user can instantly enter into Collect and in case of collection is by way of DD or Cheque, Collect has camera functions to take the snap and attach. Collect support partial collections and tracks till the collection is complete.
    Collect collects the references of the client and keeps all the history, including multiple ways of connecting with the client, which includes multiple mobile numbers, telephone numbers, locations, references etc. and the history is permanent.
    Refreshed collection data flow into Collect seamlessly on a periodical basis as defined by the company. Collect retains the complete history so that whenever the client is surfacing on the Default list, complete details are available for the person to whom that client is attached for collection.
    Analytical & Graphical reports of Collect helps the company in analyzing the collection ratio and success ratio along with top performers, low performers etc. across the organization at regional level, branch level etc.
    TECHNOLOGY
    • MEAN Stack
    • Angular.JS
    • Node.JS
    • HTML 5.0
    • Bootstrap
    • CSS3
    • IONIC Framework 2.0
    • MYSQL / MS SQL / Firebase
    ADVANTAGES
    • Available on Android, IOS, Windows
    • Supports any Smart Phone, Tablet, iPad, etc
    • Responsive for large screens
    • Push Notifications
    • 162+ Language Support
    • Offline capabilities
    FUNCTIONS
    • Configurable Data Sheets
    • OTP authentication for Customer identification
    • Supports Smart Phones, Tablets, iPads, iPhones
    • Geo Location Tagging, Camera functionalities
    • 162+ Languages Supported
    • Supports Android, IOS, Windows
    • Supports Desktops & Laptops as web portal
    • Generates Barcode / QR Code for the form
    Advantages

    100 % Web based

    Flat 6 Weeks Go Live

    Focused & Realistic Approach

    Highly Configurable and DB Driven

    Multi Company / Multi Lingual Enabled

    All Browser Supported & Latest Technology

    Access from Tablets, Smart Phones,iPAD etc.

    Hybrid mobile app for all smart phones / tablets.

    Features

    Audit Trail Enabled

    Business Dashboards

    Report Generation Tool

    Graphical & Data based Reports

    Email & SMS 2 way (Push/Pull) Integration

    Microsoft Certified—Performance / Scalability

    Key Functions

    Work Flow / Notifications / Alerts / Escalation

    Inbound / Out call centre—IVR integration

    Lead Management | Targets | Incentives

    Channel Partner | Contact & Activity

    Collation of Leads for Multi-channel

    Customer Relationship Management

    Commissions & Trail Commissions

    Email & SMS Campaigns

    Electronic Application Processing

    Campaign & Event Management

    3600 view incident management

    Expense/Claims Management

    Social Media Integration

    Auto Lead Generation

    Customer onboarding

    KYC Management

    Knowledge Base

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